Library staff will work in the Starbucks franchises, serving “coffee” whilst answering queries. So join a library become a barista!
Franchises note- so if it doesn’t work, *$ get their cash anyway and they and the council can blame the staff for not running a good enough “coffee” shop.
Private enterprise, the guaranteed trouble free way to balance your books and get the most out of your staff…
As Suzanne says in the comments, if people want the best and most committed staff serving the public how can you square this with making them into baristas? It’ s one thing asking people to shift focus in a job, another to add a totally unrelated activity.
We will keep our eyes on the whole project. For the sake of the people of Hillingdon- not Tim Coates, who is unaccountable, not Councillor Higgins, who could well be gone before the results are seen – I hope it works out ok.
Update, 18/10/2007– the opening (in Ruislip Manor) seems to have been a success, with the first of the restructured libraries getting a lot of visitors and custom. Let’s hope that trend continues and any teething troubles are sorted out, and that staff are ok too. Yeah the public pay their wages, and public service comes first, but I don’t think it’s a bad management practice to to think of staff too.